Grumble Weeks

Grumble Weeks 2019

From words into action!

Student Union’s annual feedback concept Grumble Weeks was held Feb 18th – 31st, and during that time Student Union JAMKO gathered feedback from students about the quality of education, student’s well-being and trusteeship with an electronic survey. After the survey was closed, JAMKO organized Follow up – events, where the reports and their main themes and questions were gone through with the students and staff of JAMK.

The total amount of answers was 487 which is almost a 100 more than last year. The students of Music campus were most active in relation to their headcount, close to 30% gave feedback.

For the first time students nominated the Employee of the Year. Most votes got Petra Blinnikka who is a senior lecturer at Tourism and Service Business. She is also nominated for the national competition of best teacher, that is held by The national organisation of student union’s SAMOK.

The feedback has been compiled into field specific reports and the public one’s have been published on JAMKO’s website. The heads of departments and JAMK UAS’ quality teams will receive the feedback uncensored.

Further information:

Antti Paunonen, Member of the Board, Educational policy, kopo (a) jamko.fi

Emma Ahonen, Member of the Board, Social policy, sopo (a) jamko.fi

What are Grumble weeks?

JAMKO’s feedback concept Grumble Weeks is an important development tool for education, the students’ common issues, JAMKO and the JAMK UAS. At the Grumble Weeks, organized once a year, students have a chance to give feedback related to studies, instruction, guidance and the functions of the student union with an electronic survey and in follow-up events.

The Grumble weeks survey itself is made in cooperation with JAMK, and the feedback survey that has been previously directed to second year degree students is combined to the Grumble weeks’ feedback concept. This way the feedback can be given more thoroughly and sufficiently to the UAS Quality teams. The length of the survey is kept as short as possible and it contains both open and scaled questions. The questions address the quality of education, student well-being and trusteeship matters.

Annual Grumble Weeks last for two weeks and are a part of the JAMK UAS’ quality assurance system. They were organized for the first time in Spring 2010.

Follow-up events

The follow-up events are also an important part of the Grumble weeks concept. At the events students, study field student associations, JAMKO board and staff of the UAS will discuss about the feedback given to each field. The events are held after the survey has closed and are open to everyone. Students are welcome to follow and participate in to the discussion about the hot topics in the field.

The events are held mainly in Finnish, but can be partly translated. You are welcome to ask questions and participate into the discussion in English also.

Grumble reports

JAMKO reads and processes all feedback given by students after the survey has closed. The feedback itself will be compiled into reports, which will be read by the staff in administration of the UAS. A separate report will be written for every study field, which includes the feedback given to the specific study field. Heads of departments and quality teams of each field will receive full, uncensored feedback regarding their study field. The reports will be addressed in the Quality teams of each department.

Public reports, which have been stripped of names, open answers and references to individuals, will be published on the student union website. This guarantees both the respondents’ and the staff’s anonymity. Specific issues arising from the grumble cannot be addressed directly, but JAMKO will publish and answer the most general feedback it receives on its website.