Membership FAQ

Who can get a student card?

JAMKO membership is available to students enrolled at JAMK University of Applied Sciences. Both new and continuing members must fulfill all the membership requirements.

membership requirements

• You are studying at Jamk UAS.
• You have enrolled as an attending student for the current academic year/term.
• You join Student Union JAMKO.

Students completing Open UAS studies, Study path studies, continuing education studies, or pursuing other non-degree study can also join the Students’ Union. They can get a green student card through the Students’ Union. Green student card does not entitle to Kela, VR and Matkahuolto student discounts.

please note,

You are responsible for ensuring the accuracy of all personal information you provide. Misuse of the student card is a punishable offence.

Your ID will be checked when you collect your student card, so you must have a valid ID with you.

We may refuse to deliver your student card if the personal information (e.g. name, date of birth) on your student card does not match your ID, or if the photo is contrary to good manners or does not depict yourself. Your student card fee will not be refunded in such cases.

Read more of the membership terms

When can i become a member or continue my membership?

Membership for the next academic year and autumn term will be available on our webshop from 1st July onwards. Membership fot the spring term will be available from 1st January onwards. Please note, that JAMKO office opening hours may differ.

IF YOU ARE A NEW STUDENT

You can become a member once you have accepted your offer of admission in the national MyStudyinfo service, enrolled as an attending student for the next academic year/term and received your JAMK username and password.

IF YOU ARE A CONTINUING STUDENT

You can renew your membership once you have enrolled as an attending student for the next academic year/term in Peppi.

I’M A NEW STUDENT, HOW DO I BECOME A MEMBER?

• Accept your offer of admission and enroll as an attending student in the national MyStudyinfo service
• Get your JAMK login credentials
• Register for JAMKO webshop in Kide.app
• Select and pay for your chosen membership option through the webshop
• If you ordered a physical student card, you will receive an email once your student card is ready and can be picked up from JAMKO office.

You can find detailed instructions for becoming a member here

I’M A CONTINUING STUDENT, HOW DO I RENEW MY MEMBERSHIP?

• Ensure that you still fulfill the membership requirements.
• Enroll as an attending student in Peppi.
• Sign in to our web shop in Kide.app. You must use the same username and password you created when you first registered.
• Select and pay for your chosen membership option through the webshop

If you are using the digital student ID card, your updated membership will be updated automatically within 1-2 weeks.

If you are using a physical student ID card, your student card will be updated with a validation sticker. After you have paid your membership fee online, you can pick up your sticker at the JAMKO office. Please note, you must have your student card with you.

You can find detailed instructions for renewing your membership here

HOW DO I ORDER A PHYSICAL STUDENT CARD?

Physical student card can be ordered through JAMKO webshop in Kide.app.

When joining JAMKO you can choose whether you want to obtain the membership only, including the use of the digital student card, or if you also want to order a physical student card.

If you have already paid the membership fee and want to order the physical student card later, there is an option in our webshop for ordering the physical student card only (JAMKOs physical membership card without membership, price 8,00e).

Please note

• in order to use the digital student card, you must have a Finnish social security number and Finnish online banking credentials. Otherwise, you will need to get the physical student card.
• students entitled to green membership (e.g. Open UAS, Study path) cannot order a physical student card through the Students’ Union for the time being. Only Kide.app’s digital student card is available to them.

HOW DO I ACTIVATE MY DIGITAL STUDENT CARD?

Instead of a physical student card or in addition to it, you can also use a digital student card.

JAMKO members are offered several different digital student card options, from which they can choose the one that suits them best, or if they wish, they can also use several options at the same time. The digital student card is activated in a mobile app. There are 3 options for digital student cards: Pivo, Slice and Kide.app.

SLICE

1. Go to slice.fi/upload.
2. Select JAMKO.
3. Fill out the form to receive an activation code (the information you provide must match the information provided to JAMKO).
4. Download the Slice app from Google Play or the App Store.
5. Open the app and log in.
6. Enter the username and password (activation code) you received by email.
7. Accept the terms of use, as the application cannot be used without it. You can also check this in your phone’s settings.

Pivo (Notice! Pivo will close down on 4th of September 2024)

The Pivo digital student card can normally be activated within 24 hours after you have paid your membership fee. New JAMKO members can activate their digital student card after their study place has been confirmed and the information has been transferred to the student information database. You need to have a Finnish social security number and Finnish online banking details in order to activate Pivo digital student card.

To activate your digital student card in Pivo app:

1. Download the Pivo mobile app from the app store.
2. Activate Pivo with your online banking credentials and phone number. The phone number must be the same that you entered on the order form in our web shop.
3.   Click on the Student card icon in the app and follow the instructions.

Kide.App

You can activate your digital student card in Kide.app right after you have paid your membership fee in our web shop. In order to activate the Kide.app student card, you only need to have your JAMK login credentials for Haka authentication.

To activate your Kide.app digital student card:

1. Navigate to the tab ‘student card’ in Kide.app Wallet, to activate your student card.
2. Do Haka authentication.
3. Upload a photo of yourself. Preview and supplement the information obtained from Haka if necessary.

WHAT KIND OF PHOTO DO I NEED FOR MY STUDENT CARD?

When you order your student card, you will need a portrait photo of yourself for the card. You can use any digital camera, mobile phone or webcam to take the photo.

• The photo must be in .jpg-format. The maximum size of the image file 5MB.
• The photo orientation must be vertical (passport format).
• The photo can be either in black and white or in color.
• The background and lighting of the photograph must be neutral.
• The face must be at the centre of the image, and viewed straight from the front.
• No clothing or hair covering the face, no headwear.

Please note, that we may refuse to deliver your student card if the personal information (e.g. name, date of birth) on your student card does not match your ID, or if the photo is contrary to good manners or does not depict yourself. Your student card fee will not be refunded in such cases.

WHAT ARE MY LOGIN CREDENTIALS FOR JAMKO WEBSHOP IN KIDE.APP?

You may register for the JAMKO webshop in Kide.App with your Facebook credentials or you can create a separate username and password. If you are renewing your membership, you must sign in with the same username and password you used when purchasing your membership for the first time.

If you have forgot your Kide.app username and password, please get in touch with Kide.app customer service for assistance. JAMKO staff does not have access to your login information.

CAN I PAY MY MEMBERSHIP FEE OR STUDENT CARD AT THE JAMKO OFFICE WITH CASH OR CARD?

You cannot pay for your membership or student card at the JAMKO office. All payments must be made through JAMKO webshop in Kide.app with a debit/credit card, MobilePay, Pivo payment app or via online banking (purchases over 20 euros only).

IS THERE A SEPARATE MEMBERSHIP OPTION/STUDENT CARD FOR THOSE ENROLLED IN PROFESSIONAL TEACHER EDUCATION, STUDY PATH STUDIES OR OPEN STUDIES?

Students of Professional teacher education, Open UAS and Study paths, as well as other students studying in non-degree programs can become members of the Students’ Union and get a digital green student card. The green student card does not entitle you to Kela, VR and Matkahuolto student discounts.

I’VE LOST MY STUDENT CARD. HOW CAN I GET A NEW CARD?

You can purchase a new student card through our webshop in Kide.app. If you have got a valid membership, you do not need to pay the membership fee again but you can just order a new card. There is an option in our webshop to purchase the card without the membership (JAMKOs physical membership card without membership, price 5 euros).

I HAVE BEEN ABROAD, IN THE MILITARY SERVICE OR TAKEN A BREAK FROM STUDYING. DO I NEED TO GET A NEW STUDENT CARD?

You can update your existing student card with a validation sticker, if your student card was purchased after 2007. Check out the instructions for renewing your membership here

I CHANGED MY FIELD OF STUDY AT JAMK. DO I NEED TO GET A NEW STUDENT CARD?

If your student ID did not change, it is not necessary to order a new student card. Otherwise, we recommend that you get a new student card with the current student ID.

HOW DO I UPDATE MY PERSONAL DETAILS WITH MY FINNISH SOCIAL SECURITY NUMBER IN ORDER TO ACTIVATE MY DIGITAL STUDENT CARD?

1. Sign in to Kide.app using the same username and password you registered with, and go to the Wallet page
2. Click to open your membership detail form
3. Click Edit
4. Update your information on the membership form and click Save
Your details will be updated within 1-2 hours, after which you can activate your digital student card.

WHY HAVE I NOT RECEIVED AN ORDER CONFIRMATION FOR MY STUDENT CARD?

Our webshop will send you an order confirmation email after your purchase. Please note the confirmation email will be sent to the same email address you used to register for the webshop. If you have not received a confirmation email, please check your Spam folder.

If you ordered a physical student card, you’ll receive an email to your JAMK email address once the card is ready and can be picked up from JAMKO office.

If you have renewed your membership and only need a validation sticker for your existing student card, you can pick it up as soon as you have renewed your membership through our webshop.

If you encounter any difficulties or your student card hasn’t arrived in three weeks, please contact: jasenpalvelu(a)jamko.fi

I have transferred to JAMK from another UAS via the transfer student application, how do I update my student card?

Your Students’ Union membership won’t be transferred automatically when you transfer to another UAS. Please contact the Students’ Union of your previous UAS and cancel your membership. If you have paid your membership fee for several academic years in advance, you should also request a refund.

After you have transferred to JAMK you can become a JAMKO member and get a new student card through us. More information here. 

I HAVE OBTAINED A STUDENT CARD THROUGH ANOTHER STUDENT UNION. CAN I PICK UP A VALIDATION STICKER FOR MY CARD FROM JAMKO OFFICE?

Your student card is a proof of Students’ Union membership at the institution you are enrolled in. If you have changed to a different institution entirely, you need to obtain a new student card through your local Students’ Union.
However, JAMKO has partnered with several other Students’ Unions across Finland to establish a joint membership record.

If you are a current member of any the following Students’ Unions, you can pick up your validation sticker from JAMKO office as well:

ASK, Helsinki
Helga, Helsinki
HUMAKO, Helsinki
Laureamko, Hyvinkää, Espoo, Vantaa, Porvoo, Lohja
O’Diako, Helsinki
Metka, Helsinki, Espoo, Vantaa
TUO, Turku, Salo, Kupittaa

Please note, that before picking up your validation sticker, you must renew your membership as instructed by your own Student Union.